StandardVision.ai Data Processing & Storage Policy

Comprehensive data governance aligned with SOC 2 standards

Last Updated

August 20, 2025

Target Review Date

August 20, 2026

Policy Overview

StandardVision.ai is committed to maintaining the highest standards of data security, privacy, and governance. This policy outlines our comprehensive approach to data processing and storage, designed to meet SOC 2 Type II requirements and industry best practices for AI-powered visual analysis platforms.

Our data governance framework ensures the confidentiality, integrity, and availability of all customer data while enabling innovative AI-driven insights through secure and compliant data processing.

SOC 2 Trust Service Criteria Compliance

StandardVision.ai's security framework is built around the five SOC 2 Trust Service Criteria, ensuring comprehensive protection and operational excellence.

Security

(Mandatory)
  • Multi-factor authentication required
  • Role-based access controls (RBAC)
  • Encryption at rest and in transit
  • Network security and firewalls
  • Regular security assessments
  • Vulnerability management program

Availability

(Selected)
  • 99.9% uptime SLA commitment
  • Redundant infrastructure design
  • Automated failover mechanisms
  • 24/7 system monitoring
  • Disaster recovery procedures
  • Business continuity planning

Processing Integrity

(Selected)
  • Input validation and sanitization
  • Error handling and logging
  • Data integrity checks
  • Processing audit trails
  • Quality assurance testing
  • Change control procedures

Confidentiality

(Selected)
  • Data classification system
  • Access restrictions by sensitivity
  • Encrypted data transmission
  • Secure data disposal
  • Non-disclosure agreements
  • Confidentiality training

Privacy

(Selected)
  • Data minimization practices
  • Consent management
  • Privacy by design principles
  • Data subject rights support
  • Cross-border transfer controls
  • Privacy impact assessments

Data Classification & Types

Highly Sensitive Data

  • Customer uploaded images and photos
  • AI analysis results and classifications
  • Audio recordings and transcriptions
  • User authentication credentials
  • Payment information (tokenized)

Sensitive Data

  • User account information
  • Project metadata and specifications
  • API usage logs and metrics
  • Investigation findings and reports
  • System configuration data

Internal Data

  • Application logs (filtered of sensitive information)
  • System performance metrics
  • Non-identifying usage analytics
  • Public configuration files

Infrastructure Security

Cloud Infrastructure

DigitalOcean Managed Kubernetes

  • SOC 2 Type II certified infrastructure
  • Kubernetes 1.32+ with security policies
  • Automated security updates and patches
  • Network isolation and firewall rules
  • Container image vulnerability scanning

Geographic Location

  • Primary region: San Francisco (SFO3)
  • Data residency compliance
  • Redundant availability zones
  • Low-latency global access

Network Security

  • TLS 1.3 encryption in transit
  • Network segmentation and isolation
  • DDoS protection and rate limiting
  • Real-time network monitoring

Container Security

  • Minimal attack surface containers
  • Continuous vulnerability scanning
  • Non-root container execution
  • Secret management with rotation

Data Storage & Encryption

Database Storage

PostgreSQL Managed Database

  • AES-256 encryption at rest
  • Automated daily backups (30-day retention)
  • Point-in-time recovery capability
  • Connection pooling with encrypted channels
  • Regular security updates and patches

Database Segmentation

  • Primary: Application data
  • Queue: Background job processing
  • Cache: Session and temporary data
  • Cable: Real-time communication

File Storage

DigitalOcean Spaces (S3-Compatible)

  • Private bucket with restricted access
  • Server-side encryption (SSE-S3)
  • Secure access key authentication
  • Object versioning and lifecycle policies
  • Geographic redundancy and durability

Encryption Standards

All data is encrypted using industry-standard algorithms:

Data in Transit: TLS 1.3, AES-256
Data at Rest: AES-256, RSA-2048
Application Secrets: bcrypt, Rails credentials

Access Controls & Authentication

Multi-Tenant Authentication

  • Account-based tenant isolation
  • User membership-based access control
  • Secure session management
  • No shared resources between tenants

API Security

  • Scoped API keys with expiration
  • IP address restrictions (CIDR blocks)
  • Rate limiting and throttling
  • Usage tracking and audit logs

Access Control Matrix

User Role Data Read Data Write User Mgmt API Access
Account Manager
Default User
API Key

Availability & Business Continuity

Service Level Commitment

99.9%
Uptime SLA
Monthly commitment
< 15min
Incident Response
Initial assessment
< 4hrs
Recovery Time
Service restoration

High Availability Architecture

  • Multi-zone Kubernetes cluster deployment
  • Managed PostgreSQL with automatic failover
  • Redundant file storage across multiple regions
  • Load balancing with health checks
  • Automated backup and recovery systems

Disaster Recovery

  • RTO (Recovery Time Objective): 4 hours
  • RPO (Recovery Point Objective): 1 hour
  • Daily automated backups with 30-day retention
  • Cross-region backup replication
  • Quarterly disaster recovery testing

Business Continuity Procedures

Incident Escalation

  1. Automated monitoring alerts
  2. On-call engineer notification
  3. Customer communication (if needed)
  4. Post-incident review and documentation

Communication Plan

  • Status page updates for major incidents
  • Email notifications to affected customers
  • Internal stakeholder notifications
  • Regular updates until resolution

Processing Integrity & Quality Assurance

Input Validation & Sanitization

  • Rails strong parameters for all user inputs
  • XSS protection with automatic HTML escaping
  • SQL injection prevention through parameterized queries
  • File upload validation and virus scanning
  • Data format validation before processing

Error Handling & Logging

  • Comprehensive error logging with stack traces
  • Sensitive data filtering in logs
  • Graceful error recovery and retry mechanisms
  • Real-time error alerting and notifications
  • Error rate monitoring and trending

Data Integrity Controls

Database Level

  • Foreign key constraints
  • Data type validations
  • Unique constraints
  • Check constraints
  • Transaction isolation

Application Level

  • Model validations
  • Business rule enforcement
  • Data normalization
  • Audit trail generation
  • Automated testing

AI Processing

  • Model result validation
  • Confidence scoring
  • Output sanitization
  • Processing verification
  • Result correlation checks

Data Retention & Deletion

Customer Data

  • Active account: Indefinite retention
  • Account closure: 90-day grace period
  • Hard deletion after grace period
  • Backup purging within 30 days

System Logs

  • Application logs: 90 days
  • Security logs: 1 year
  • Audit trails: 7 years
  • Performance metrics: 30 days

Backup Data

  • Database backups: 30 days
  • File storage backups: 30 days
  • Configuration backups: 90 days
  • Disaster recovery: 1 year

Secure Deletion Procedures

When data reaches end-of-life, we employ multiple deletion methods:

  • Database records: Cryptographic erasure and overwriting
  • File storage: Secure deletion with verification
  • Backup media: Multi-pass overwriting (DoD 5220.22-M)
  • Audit trail: Maintained for compliance verification

Change Management & Secure Development

Secure Development Lifecycle (SDLC)

Secure Coding
OWASP guidelines
Code Review
Peer review required
Testing
Automated & manual
Deployment
Controlled releases

Code Management & Review

  • Git version control with branch protection
  • Mandatory peer code reviews before merge
  • Security-focused code review checklist
  • Automated static code analysis (StandardRB)
  • Continuous integration testing

Deployment Procedures

  • Scheduled maintenance windows
  • Pre-deployment testing checklist
  • Database migration review and testing
  • Automated rollback procedures
  • Post-deployment monitoring

Vulnerability Management

Dependency Management

  • Daily automated dependency scanning
  • Bundler audit for Ruby gems
  • NPM audit for JavaScript packages
  • Regular security updates and patches
  • Vulnerability assessment and prioritization

Security Testing

  • Annual penetration testing
  • Quarterly security assessments
  • OWASP ZAP automated scanning
  • Infrastructure vulnerability scans
  • Third-party security reviews

Monitoring, Logging & Audit Trails

Application Monitoring

  • Performance metrics and response times
  • Error rate monitoring and alerting
  • Database query performance tracking
  • Memory and CPU utilization
  • Custom business metrics
  • Real-time dashboards

Security Monitoring

  • Failed authentication attempts
  • Privilege escalation events
  • Unusual data access patterns
  • API rate limit violations
  • Suspicious file uploads
  • Network intrusion detection

Compliance Audit Trails

  • User authentication and session events
  • Data access and modification logs
  • Administrative actions and changes
  • API key usage and access patterns
  • System configuration changes
  • Backup and recovery operations

Log Management & Retention

Centralized Logging

  • Structured JSON logging format
  • Centralized log aggregation
  • Real-time log streaming
  • Log correlation and analysis
  • Sensitive data filtering

Retention Policies

  • Application logs: 90 days
  • Security events: 1 year
  • Audit trails: 7 years
  • Performance data: 30 days
  • Compliance logs: As required

Vendor Management & Third-Party Risk

Critical Third-Party Services

DigitalOcean
Infrastructure Provider
SOC 2 Type II Certified
OpenAI
AI/ML Services
Enterprise Agreement
Stripe
Payment Processing
PCI DSS Compliant
Rancher
Container Management
Enterprise Support

Vendor Assessment Process

  1. 1. Security Questionnaire
    Comprehensive security assessment
  2. 2. Compliance Verification
    SOC 2, ISO 27001, or equivalent
  3. 3. Data Processing Agreement
    GDPR-compliant DPA execution
  4. 4. Ongoing Monitoring
    Regular security reviews
  5. 5. Incident Coordination
    Joint incident response procedures

Risk Management

  • Contractual security requirements
  • Service level agreements (SLAs)
  • Data protection and privacy clauses
  • Breach notification requirements
  • Exit strategy and data portability

Incident Response & Monitoring

24/7 Monitoring

  • Real-time system health monitoring
  • Automated error detection and alerting
  • Performance and capacity monitoring
  • Security incident detection (SIEM)

Incident Response

  • < 15 minutes: Detection and initial assessment
  • < 30 minutes: Team mobilization
  • < 1 hour: Containment and mitigation
  • < 24 hours: Root cause analysis

Data Breach Response Protocol

Immediate Actions (< 1 hour):
  • Contain the incident
  • Assess scope of compromise
  • Preserve evidence
  • Notify internal stakeholders
Follow-up Actions (< 72 hours):
  • Customer notification
  • Regulatory reporting (if required)
  • Remediation implementation
  • Post-incident review

Compliance Framework

SOC 2 Type II Alignment

Security

Access controls, encryption, and network security measures

Availability

High-availability infrastructure with 99.9% uptime SLA

Processing Integrity

Data validation, error handling, and audit trails

Confidentiality

Data classification, encryption, and access restrictions

Privacy

Data minimization, consent management, and user controls

Regular Assessments

  • Continuous vulnerability scanning
  • Internal audit program
  • Staff security training

Data Governance Structure

Governance Team

Data Protection Officer

Privacy compliance and data protection oversight

Security Team

Infrastructure security and incident response

Engineering Team

Secure development and technical implementation

Policy Management

  • Annual policy review and updates
  • Cross-functional approval process
  • Version control and change tracking
  • Staff training and communication
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